Privacy Policy for Umbra AI
At Umbra AI, we are committed to protecting the privacy and security of the personal data of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our online platform, which showcases our innovative AI solutions and attracts clients for custom development. As a leading provider of Artificial Intelligence Solutions, including AI-powered data analytics, Machine learning development, Predictive modeling, Natural Language Processing solutions, and AI integration services, we understand the importance of data protection and adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Data You Provide: This includes information you voluntarily submit when you contact us through forms on our site (e.g., inquiry forms, newsletter sign-ups), such as your name, email address, company name, phone number, and any messages you send. This data is essential for us to respond to your requests and understand your needs.
- Usage Data: We automatically collect information about how you access and use our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This helps us understand visitor behaviour and improve our site's functionality and user experience.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to track activity and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
Umbra AI uses the collected data for various purposes:
- To provide and maintain our site and services.
- To improve and personalize your experience on our site.
- To process your inquiries and fulfill your requests for information or services.
- To send you marketing and promotional communications about our AI solutions and services, where you have consented to receive them.
- To detect, prevent, and address technical issues and ensure the security of our site.
- To monitor the usage of our site for analytical purposes, helping us understand our audience and optimize our content.
Legal Basis for Processing Personal Data Under GDPR
We process personal data based on the following legal grounds:
- Consent: We may process your data if you have given us explicit consent to do so for a specific purpose (e.g., subscribing to our newsletter).
- Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
- Legal Obligation: When we need to comply with a legal obligation, such as responding to a court order or regulatory request.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., for direct marketing, fraud prevention, or improving our services).
Disclosure of Your Information
We may share your information with various parties under specific circumstances.
- Service Providers: We may employ third-party companies and individuals to facilitate our site and services (e.g., website hosting, analytics providers, email marketing services). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If Umbra AI is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Umbra AI, prevent or investigate possible wrongdoing in connection with our services, protect the personal safety of users of our services or the public, or protect against legal liability.
Security of Data
The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, accidental loss, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR
Under the GDPR, you have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Umbra AI relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Umbra AI
- Liffey Boardwalk
- Dublin, Dublin, 00000
- Ireland
- Phone: +353898768927